Measuring Progress in a Performance Management Program

The goal of a performance management program is to create continuous positive change. The idea is that everyone has strengths and growth areas, and that every role has ideal performance metrics. So in working to improve performance, managers are trying to help each individual work steadily towards those ideals.

That sounds pretty easy, right?

But in practice, performance improvement rarely happens in a smooth and steady way. As human beings, we learn through trial and error. We make mistakes, and hopefully we recognize them (or get feedback to help us see what we should have done). In other words we learn in fits and starts, two steps forward, one step back.

But if we’re not moving in a straight and steady line towards a goal, sometimes it can be tough to see that progress is happening at all. That’s why measurement is such an important part of your performance management program.

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