Microlearning courseware: New lessons added to the editable Content Library

Following the introduction of our new editable Content Library, the EdApp learning team has been designing and curating a collection of 25 easily accessible courses (and counting). Within the library, authors are free to simply select, personalise, rebrand, and deploy lessons within minutes. 

Amongst other top courses that we think you’ll find the most useful, discover new courseware that covers the essentials of call center training titled: Call Center Customer Service. The incorporation of vital skills into your employee training strategy has never been easier with the adoption of EdApp’s completely free and newly developed Content Library.

What does Call Center Customer Service cover?

Access the new Call Center Customer Service courseware now and discover its lessons that include teaching the most important skills for seamless communication between the Customer Service Representative and clients. Ultimately, the courseware is designed to achieve the best customer success experiences. 

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