Mobile Learning for Frontline Workforces: Why it Matters and How to Get it Right

Air. Water. Food. Phone.

These days, mobile connectivity seems to be a prime necessity for most people. We use our mobile phones to do everything—order dinner, watch our favorite movies, manage finances, and keep in touch with friends. Training should be no exception.

As of 2021, the number of unique mobile internet users stood at 4.32 billion; in other words, over 90% of the global population of internet users utilizes a mobile device to get online. And that’s not all—these numbers are expected to increase significantly as tech-native generations enter the workforce.

According to research from The Center of Generational Kinetics, there are already more millennials currently working than any other generation, while Gen Z is the fastest growing generation in the workforce all around the world. These generations not only prefer mobile options, they’d rather have entirely mobile experiences. With these digitally savvy employees joining the mix, businesses can no longer afford to put off mobile-first strategies across operations, especially learning and development programs.

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