Motivating Skeptical Students in Software Training

After designing a software training course and implementing performance-based certification, customers should come to the course bright eyed, bushy tailed, and willing to learn how to use the software, right?

Not so much.

Unfortunately, the reality is that even after designing a highly-engaging and instructionally-sound software training course, the motivation of your software training students is still beyond your control.

We all know the type. They’re unwilling, bored, suspicious, or threatened by your authority. These are not ideal students to work with, which makes your job of teaching; as well as their job of learning; more difficult. Software training instructors need to be equipped with the right tools in order to motivate students who are skeptical about the necessity of a course or who just don’t want to be there at all.

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