Moving from training to continuous performance support

For a long time our industry’s frame of reference for learning technologies has been the course, the face-to-face training session, and the overall blended programme, all of which have a fixed start and end point. While all these interventions can be helpful and effective, one of their limitations is that they don’t take into account the way people actually learn, or how learning fits into their day-to-day jobs.

Our traditional conception of pedagogy presumes that after a certain point, people no longer require instruction. We go to school, then to college, then to university, some do further training in a specialism. After that, we’re thrown out into the world to get on with the rest of our lives. In his talk ‘The Difference between Coaching and Teaching,’ Harvard Medical School professor Atul Gawande explained that elite athletes flatly reject this model. They believe it’s naïve, and that few people can maintain their best possible performance by themselves. For instance, upon being ranked world number one in 2011, Novak Djokovic didn’t sack his coach. In fact, he probably gave him a raise.

Read the full story by


Learning management systems and the need to adapt Tacit learning and the lessons of content-heavy gaming for IDs
We are updating our Privacy Policy, so please make sure you take a minute to review it. As of May 25, 2018 your continued use of our services will be subject to this new Privacy Policy.
Review Privacy Policy OK