Forgotten passwords can have quite significant impact for your business and the users of your learning management system. Here are five ways forgotten passwords impact e-learning businesses.
75% of users who forget passwords often quit after submitting a password reset (source), impacting engagement levels and completion ratesThe most common support request relates to login issues, which can be a significant drain on support resourcesUsers often set weak passwords or passwords that they’ve used elsewhere, which compromises security. In fact, 81% of all breaches are due to re-used passwords.It helps to eliminate account sharing which can impact your bottom lineIt’s frustrating for users to have to remember passwords for accounts they may not log into regularly (such as for annual compliance training) which can increase churn
Tags: Features and Design