None complete issue when viewing all content via Scorm system (completion criteria – Slide views)

Hi all,

I desperately need some help here. I am fairly new to this which does not help!

I have a course I have created which is navigated through custom buttons made up of next slide and previous slide buttons. I have no TOC and no playbar and no Q&A’s. The user can move forwards and backwards with no branching.  I have set the completion criteria for slide views as so..

When I ran it through scorm cloud, I exited the module half way through to see if it registered a complete or not (which it didn’t) and it was only when I viewed the last slide and closed the module down did it register a complete action (see below).

When I am passing this on to the client though they are reporting the following:

“The module is registering being opened but isn’t passing SCORM completion data back to the Academy. (SCORM is the protocol that enables modules to communicate with learning management systems).”

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