North Carolina to Pearson: We Want Our Money Back!

Malik (@mrich1911):

We are still having PowerSchool woes. It is very unfortunate that Pearson doesn’t have a PLAN B for system to handle server or database issues. Whatever happened to if it ain’t broke, don’t fix it with the other eSIS system?

Originally posted on Diane Ravitch's blog:

North Carolina officials are trying to get a refund from Pearson because of flaws in the data system that Pearson is running for the state.

Pearson is charging the state $7.1 million for its information system but it doesn’t work.

Here are some of the problems with Pearson’s PowerSchool:

CMS POWERSCHOOL WOES

At the Observer’s request, CMS produced a summary of ongoing problems with PowerSchool.

• Transcripts: Cannot produce transcripts for mid-year graduates. System maintenance has wiped out some data for other students.

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