Have we lost sight of the end-game? This old dog was raised with the notion pounded into his head that if L&D does not produce measurable BUSINESS IMPACT, our jobs were at risk for being active participants as expenses in a cost center. Being viewed as an “expense” is not a safe place to be when decisions are made as to who goes and who stays. Trust me, if the choice falls between a department generating positive business impact with one that is contributing expenses to the bottom-line, the decision is easily made.
Tags: 70:20:10 • Continuous learning • EPSS • Five Moments of Need • Insight Curation • Learning @ the Point of Work • learning & performance ecosystem • Learning Performance Assessment • LES • moment of need • performance support • Point of Work Assessment • Rants & Ramblings • Sustained Capability