Oliver Bonas — supporting employees during the Covid-19 lockdown

As soon as Coronavirus hit the UK, Oliver Bonas was quick to create dedicated resources within Looop that covered essential information for employees in the Support Centre, Warehouse and Stores. 

Initially resources covered health and safety topics such as hygiene, handwashing, and the process of self-isolation, plus the latest government advice. In an agile and iterative way, resources were updated daily as things changed to keep employees informed. Because it was so well received, Oliver Bonas went ahead and created daily email comms using the Looop Campaigns feature to ensure nothing important was ever missed. They looked at engagement metrics such as open and click-through rates, which gave them further insight into what was working and where gaps existed: 

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