P&D Strategies

In an article, Jared Spool talks about the strategies he sees UX leaders using.  He lists 3 examples, and talks about how your strategies need to change depending on where you are in relation to the organization.  It made me think about what P&D strategies could and should be.

So, one of the ones he cited isn’t unique to UX, of course. That one is ‘continual mentoring’, always having someone shadowing the top person in a role. He suspects that it might slow things down a bit, but the upside is a continual up-skilling.  Back when I led a team, I had everyone have an area of responsibility, but someone backed them up.  Cynically, I called it the ‘bus’ strategy, e.g. in case someone was hit by a bus.  Of course, the real reason was to account for any variability in the team, to create some collaborative work, to share awareness, and to increase the team’s understanding..  This is an ‘internal’ strategy.

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