Content & Resources the Knowledge Worker relies upon to optimize their individual performance at the task-centric and role-specific levels. Assessing attributes across critical Content & Resources overlaps directly with Workflows & Processes although is more specific to efficient accessibility and effective application at the Moment of Need at the Point-of-Work. Why? Would you stop at assessing the toolbox and not include the tools inside?
Tags: Accelerated Productivity • Continuous learning • intentional design • learning & performance ecosystem • moment of need • Performance analytics • performance support • Point of Work Assessment • Sustained Capability