POINT-OF-WORK ASSESSMENT: Perceptions Vs. Realities

The Point-of-Work Assessment (PWA) methodology is agile enough to handle unique iterations of a mix of core discovery questions consistent as common denominators with additional unique questions defined by the gap(s) between Perceptions in a Top-Down discovery cascade to Realities only found at the Individual Contributor level at the Bottom. Training may be the routine, default solution…but what if the performance restrainers pit Perceptions of Training as the default solution against the Realities that Training will NOT deliver the impact required?

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