Preloading issue within Captivate

Hi Everyone,

I’m having a problem with my Captivate HTML5 export. I have build an eLearning a few weeks ago and we are running it in Moodle. Now for new clients I wanted to show the eLearning offline on my laptop. I have done this many times with this same eLearning. When I export now, the eLearning stays preloading and nothing will start. I have changed nothing in my eLearning or export settings. I tried offline and online but still preloading. I’m watching in Chrome and the start screen contains a picture and text. So no video issue or what so ever.

I just started a blank presentation and went to preview and even this presentation stays within the loading screen.

Could anyone help me please?

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