Process vs. Preparation: Which is Better?

This has been an extra special week. I’ve had the opportunity to interview and survey almost 100 different business leaders about their perspectives on business acumen and business leadership as we start building their digital business simulations that will be part of their fall 2022 virtual and in-person training initiatives.

As so often is the case, we engage in deep dialogues about the topics of the day and the skills needed by today’s leaders to execute strategy. One of the questions that I asked in the interview is, “Which is better, to have great processes in your organization or a culture of great preparation?”

The answers were interesting and worthy of a little thought-provoking blog.

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