It isn’t what you say, it’s how you say it.
This is one of the cardinal rules of professional communication, and it’s important to remember. Think of the message you’re trying to convey as a passenger in a car. Pulling out your everyday language would be like showing up to a company event in a beat-up clunker with mismatched paint. It will get your point to the destination, but it won’t be well-received showing up in that ride. If you use professional language free of jargon, slang, and other colorful expressions though then it’s like you’re delivering your point in a sleek, shiny sedan. It’s obvious in your expression that you know what you’re talking about, and you’re here to work.
Professional Communication in the Doctor’s Office
Tags: employee workplace performance • health care industry • Healthcare Industry • healthcare professionals training • healthcare students • healthcare training • professional communication