Coaching someone entails both connection and direction.
Do you ever feel like a team member needs to perform better? It’s likely your team member feels it as well. They too, are frustrated by their lack of success and doubt whether they are good enough to do the job. Beyond the disappointment, when team members don’t sense they have someone in their corner to help them improve they feel alone, disconnected, and unengaged.
The remedy is for managers to start acting like a coach. However, most managers default to typical management activities instead of a leadership activity like coaching.
Ray Smith said, “to create a high-performance team, we must replace typical management activities like supervising, checking, monitoring, and controlling with new behaviors like coaching and communication.”
Tags: coaching • Development • employee • john eades • leadership • leadership development • management