Public Awareness of Artificial Intelligence in Everyday Activities - BRIAN KENNEDY, ALEC TYSON AND EMILY SAKS, Pew Research

A new Pew Research Center survey finds that many Americans are aware of common ways they might encounter artificial intelligence (AI) in daily life, such as customer service chatbots and product recommendations based on previous purchases. At the same time, only three-in-ten U.S. adults are able to correctly identify all six uses of AI asked about in the survey, underscoring the developing nature of public understanding. Awareness of common uses of artificial intelligence is a first step toward broader public engagement with debates about the appropriate role – and boundaries – for AI. Experts have raised a host of moral, ethical and legal questions about the expanding capabilities of AI. And the ethical and responsible use of AI is a growing focus of research within the field.

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