Quality Assurance, 3 Crucial Reasons to Make it a Top Training Priority

Think about it — whether you’re shopping online, sitting at the doctor’s office, or perusing the produce section, you want top quality. Why shouldn’t our learners and clients expect the same of their training? That’s why one of our four core values at ttcInnovations is quality. As an editor, this particular value has always been near and dear to my heart. And how could it not be? Quality assurance (QA) is the foundation of my job!

Without proper QA, we run the risk of handing over work that doesn’t shine as brilliantly as it could. Or worse, we could end up pushing out content that confuses and frustrates the audience, resulting in the exact opposite of what we all set out to do in the first place — help them learn!

So how does establishing solid QA reviews (or a lack thereof) really affect you, your audience, and your clients?

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