Quality Assurance: Fine-Tuning Your eLearning to Be Its Best

Chapter 1: The Basics

Quality assurance, or QA as it is better known, is a vastly important yet surprisingly underappreciated aspect of eLearning. Most course creators and teams do a fine job of working out the errors, called “bugs,” prior to delivery. But what good is a course if the learner can’t access it properly or the assessment doesn’t score correctly? Overlooking this aspect of course creation and implementation can be fatal.

In this series of blog posts, we’ll explore how vital QA is to the success of your learners, your product, and your business. We’ll cover the basics of quality assurance in this post and continue on later with more detailed things you can do.

The Basics

For any project, one of the most important things you can have is a checklist, which tells you specifically what to test for. This can range from the easy-to-miss items (check for spelling and grammar errors, check against the storyboards to make sure all items are appearing on a given screen, etc.) to more complex situations (earlier button clicks or actions causing later bugs).

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