Quick Assist: A Free Remote Support Tool for Windows

If one of your jobs is to provide regular computer support to end users, you have probably experienced this scenario before. You find a product to help you with a problem only to think, “Man, this is garbage!” You later take a second look and see that someone has rebuilt it, polished it, and put it on display and it now makes you scream, “WOW! Where can I get one of these?!” This is how I felt when I saw Quick Assist, formerly Windows Remote Assistance (pre-Windows 10). The theme of the application is the same, but with the improvements, it now shines. And it’s a fantastic tool to use with your district staff (or even if you are called upon to help your parents better use their computers!).

What Is Quick Assist?