Research Says: Trainers Need Training Too!

The COVID era saw us rushing to move training to virtual formats taking trainers, teachers, and subject matter experts along with us. Often this was a hurried affair focused primarily on the technology – how to manage audio and video, turning features like chat on and off, basic troubleshooting, that kind of thing. Referred to as “emergency remote teaching”, this kind of instruction often prepared those charged with training and teaching to read slides and otherwise deliver mostly-scripted content with few tech glitches. But it didn’t prepare them for the things that support and enhance learning.

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