Resources, Not Courses!

Jeni Johnson was perfectly ready, willing and able to volunteer her instructional design talents to create a training program (for free!) for staff and foster pet parents on how to best care for the animals… but nobody was interested in taking her up on her offer.

It turns out, people were just too busy to stop what they were doing to take an e-learning course about how to give a flea bath. At the end of the day, it wasn’t even a training course that was needed.

I had a chance to sit down and talk with Jeni about her approach to training design and when it might be appropriate to use something other than a formal course to help others get their jobs done better.

Transcript of the Conversation with Jeni Johnson

Brian Washburn: Welcome, everyone, to another episode of Train Like You Listen a weekly podcast about all things learning and development in bite-sized chunks. I’m Brian Washburn, your host, and also the co-founder of a company called Endurance Learning. Today. I am joined by Jeni Johnson, who’s going to be talking to us a little bit later about resources, not courses.

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