Review: English for Business Communication

This review originally appeared in IATEFL Voices 281. You’ll be pleased to know that Voices reviews have a 400 word limit, which saves you the pain of all my usual rambling in reviews! Haha.

Dr Mable Chan

Routledge Applied English Language introductions (Taylor and Francis)

2020, 267 Pages

This book is aimed at students and professionals learning English for business and workplace communication. It focuses on both written and spoken communication, providing a useful overview of the language needed to complete a range of workplace tasks. Cultural norms and appropriate types of interaction (e.g. when to be direct; non-verbal behaviour) are also explained throughout the book.

The eleven chapters include advice on writing formal reports, minutes, persuasive messages, job applications, and bad news emails. Spoken tasks include delivering effective presentations, making small talk, approaching interviews, and delivering appraisals. There is also a chapter on the use of social media for business purposes which includes some interesting research summaries.

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