Revisiting 70:20:10

This past week there was an impromptu Twitter discussion about the “70:20:10” notion of learning in the workplace, where about 70 percent of workplace learning is experiential (basically doing the work), about 20 percent is learning from others, and just 10 percent is from training or other formal learning intervention. It’s always a challenge to fully convey or interpret meaning in 140 characters on Twitter, even more so when three or four Twitter handles in a post reduce the characters available to about 100, so it’s tough to gauge every participant’s intent and position. Still, there were a few questions and statements that surprised me. While I don’t consider myself an 70:20:10 “expert,” I do consider the concept fundamental to the work of a modern workplace learning professional or performance catalyst, and I’ve written a few articles on the subject. I’m going to address a few of the statements here.

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