Simple Insufficiency

As things get more complex, organizations are looking to get more agile. And they’re looking at a wide variety of approaches in different areas. It can be agile, digital transformation, design thinking, and more. And, by and large, these are all good things. And all of them are quite simply insufficient. Why do I suggest this insufficiency? Because the solution is complex.

Organizations are complex organisms. If you try to address them with simple solutions, you will perturb them, but the results will not be as expected. Whether you believe the 70% failure rate of org change initiatives, the fact is that many or most organizational change initiatives don’t achieve the desired outcomes. As we explore this more, we understand that it requires a ‘ground war, not an air war’ as Sutton & Rao put it in Scaling Up Excellence. And I’ll posit that there’s more.

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