Smart Shapes timed to audio not working

I have created an interactive eLearning course. For one slide, I have added smart shapes and have the shapes to appear timed to audio also in the slide. When I published the project to video (or preview it within the slide) it works great! However, when I publish to either HTML, Executable or in preview mode, the smart shapes do not appear and I only have the audio. Has anyone else encountered this problem? I could absolutely be doing something wrong, I am just not sure what the problem is.

Thank you,


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