Early in her career, Susan Hurley found herself managing the training the of hundreds of call center reps at a large company. The process was daunting and she thought,"There has got to be a better way to do this." Not too long after this, Susan was introduced to the power of an LMS and she hasn't looked back since: she's now a Senior Implementation Consultant for Kineo US, and an expert in Totara LMS implementations.
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