Working remotely from the capital of Sichuan

If I look outside, I can see a few interesting things. A man rides a three-wheeled bicycle, cardboard stacked up on the back like a […]

Why customer service soft skills training doesn't have to be so hard

We’ve all heard the term “soft skills” before; it’s what stops us giving it right back when a customer yells at you because their food […]

Why we said no to VC funding

When Mark and I started full-time on Yarno in May 2016, I had no idea what I was getting myself into. I’d never run a […]

The ultimate Aged Care Standards factsheet 2019

Here at Yarno, we’re always on top of changes in law that affect business and employee behaviour. Right now, there’s some pretty big changes going […]

Instructional design: what it is, what's wrong with it, how to do it right

“What is Instructional Design?” It’s exactly what the name describes; the process of designing instruction. Every class you’ve taken, every sign with a stick-lady or […]

AI can speed up your learning, but will it save you time?

Artificial Intelligence (AI) is as scary as it sounds. Yes, it 100% means that robots are eventually going to rise up against us, and give […]

6 reasons why you should choose mobile for safety training

Now, don’t think I didn’t notice the eye-rolling when you read the words “mobile training”. I get it, and it may seem like just another […]

Procrastination peaking? There's an app for that - the 4 best productivity apps of 2018

In an ongoing attempt to optimise productivity and minimise procrastination, I've spent countless working hours searching for the perfect task managing app. The irony (trust […]

Measuring training ROI - is it really possible?

Customers often ask us “how do you measure training ROI?”. Which is funny, because when we started Yarno, we assumed everyone measured ROI. But the […]

How to get into flow: a simple guide for procrastinators

I told myself I’d get into the writing zone at 2:00 pm. It’s 3:41. I’d even set a time in my calendar and blocked out […]

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