How to Price and Package Customer Training

To charge or not to charge? That is the question many customer training teams are facing today. The answer, however, is not always a straightforward […]

Your Guide to Creating a Customer Onboarding Program

Even if you don’t have a formal program in place, customer onboarding is already happening at your organization. The question is, are you dictating it […]

Internal & External Training Defined

According to Talented Learning, more than 700 Learning Management System (LMS) vendors compete in today’s learning platforms marketplace. But of course, not all platforms are […]

How to Align Customer Training With Certifications

If you're struggling with delivering a cohesive customer training certification program, you're not alone. From strategy to systems to job functions, it's time for us to […]

Creating a Customer-Centric Salesforce LMS Strategy

As a CRM, Salesforce’s goal is to help you effectively manage customer relationships. However, when a new customer account is signed, Salesforce only has information […]

2017 Customer Training Benchmarks Study

Today's customer training teams are raising the bar and publishing content that continues to drive high course completion rates. With this in mind, what are the […]

[New eBook] 3 Ways to Create a Best in Class Training Plan

 School is officially in session, and midterms will be here before you know it! When the time comes, will your training plan make the grade?

[New eBook] 3 Ways to Create a Best in Class Training Plan

 School is officially in session, and midterms will be here before you know it! When the time comes, will your training plan make the grade?

Learn How to Select an LMS for Customer Training

When developing an eLearning program for customer or partner training, it’s important to understand the unique characteristics of your learning audience, and know what different […]

[New eBook] How to Use Customer Training Data to Make Better Business Decisions

You may think customer training is crucial to the success of your organization. But do you actually have the data to prove it? Chances are, […]

[Slide Deck] A Guide to Marketing Customer Training

Most customers are not required to take training. As such, it’s crucial to create a marketing campaign that engages your training audience and demonstrates the […]

[New eBook] Training for a Millennial Audience

Millennials are quickly becoming the largest working generation. They are no longer leaders of tomorrow; they're leaders right now. For this reason, they are one […]

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