THE SIX HATS OF A COMMUNITY MANAGER

The post THE SIX HATS OF A COMMUNITY MANAGER appeared first on Learnnovators.

How Better Customer Service Training Turns Angry Customers into Brand Ambassadors

Any customer-facing organization understands that it’s fairly impossible to keep everyone happy, all the time. Even companies known for their excellent customer service training and […]

The Six Hats Of A Community Manager

Community Management is an evolving role and organizations are beginning to see the need for this role. In this post, I want to talk about […]

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