Podcast 42: Key Customer Education Trends – With Barry Kelly of Thought Industries

What customer education trends should be on your radar? Which training strategies lead to customer success? And which metrics matter most? Listen to The Talented […]

Learning Measurement: Top Tips From Industry Experts

Last summer, I started a new series that highlights the best advice I’ve heard from guests on our podcast, The Talented Learning Show and our […]

Business Impact of Learning: What is Customer Experience Worth to You?

For years, I’ve said that connecting employee learning with business impact doesn’t have to be a mind-bending challenge. In response, training professionals often ask me […]

Podcast Episode 8: The Business Benefits of xAPI – With Mike Rustici

WELCOME TO EPISODE 8 OF THE TALENTED LEARNING SHOW! To learn more about this podcast series or to see the full collection of episodes visit The […]

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