Questioning Techniques to Enhance Customer Service

How Questioning Techniques Enhance Customer Service While being a customer representative is all about answering questions, the best performers in this field are also adept […]

The Evolution of the Modern Day LMS

The training and education of employees have been facilitated using learning management systems for quite a while. This modern-day approach to learning has become to […]

Best Methods for Securing an LMS

With a rapid increase in remote learning and different home school programs, schools and instructors depend on LMS now more than ever. An uncertain schedule […]

Adding a ‘chat’ backchannel to in-person classes

During the pandemic most lectures have been online – either as recordings or as live Zoom sessions. Academics noticed that the ‘chat’ facility in the […]

Maintaining Soft Skills in Remote Work Environments

The COVID-19 pandemic flipped almost every single industry on its head. Even the few sectors of the business world that made money due to the […]

How to Build a Healthy, Positive Remote Workplace

The COVID-19 pandemic accelerated many workplace trends that were already developing before the coronavirus changed the world. Perhaps the biggest trend was in remote and […]

How to Train Your Remote Workforce the Right Way

Managing an organization is no easy task. It’s key that you’re able to support and enable growth for your employees in order for your organization […]

Budget-Friendly Ways to Improve Your New Hire Training and Onboarding

Budgeting: it can be the bane of an organization’s existence at times. There are so many aspects of your company that require you to budget […]

Why Inspiring Others is an Essential Leadership Skill

Stopping something good is better than never starting it at all.   Leaders do all kinds of things for others to consider them a leader. To […]

Tips to Ensure the Most Effective Microlearning Experience

By now, you’ve probably heard of microlearning. It’s a pretty important trend in the eLearning industry. However, you might be in the dark about how […]

Managers as Leaders: Three Critical Components of Good Leadership

Managers and leaders are often referred to interchangeably. But in reality, they are quite different. Managers control and direct people according to the values that […]

Communicating A Hands-On LMS Vision, From Feature To Framework: Interview With Benn Cass, ACCIPIO

It’s been a busy couple of years for Benn Cass, and he could not be more thrilled. Former Solutions Architect at eThink Education’s UK branch […]

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