Operating a franchise requires a complex set of processes. There's so much information that needs passed between corporate and local staff to maintain brand consistency […]

Technology has significantly changed the landscape of employee training in recent times. Before now, there was hardly anything exciting about teaching employees how to do […]

A recent article in Forbes forecasts that the digital and physical retail experiences are going to meet in the middle during 2019. The brick-and-mortar shops will […]

Worldwide retail tech spending is expected to increase by 3.6% to $203.6 billion by the end of 2019. Retailers are investing in technology owing to […]

You might be familiar with role-playing games but never imagined that you could utilize video sharing to train employees in the workplace. Today, more and […]

If you named one defining goal of your hospitality business, whether it is one hotel or inn or national or global chain, it probably would […]

Mobile learning software is technology that facilitates the creation, organization, and delivery of content, and resources to learners as well as end users. An increasingly vital […]

Malay Mehrotra is the Content Manager at CBLPro. He is a Content Marketing professional relatively new to the eLearning industry, as well as CBLPro, but […]

Job training is an integral part of every business establishment. It has evolved over the years and assimilated IT technologies with the penetration of computers […]

Today, there are more ways than ever for customers to interact with a restaurant. Each touch point collectively drives an experience and a perception of […]

The first time customers walk into a store or restaurant, it's probably because they're curious, heard about the place, saw an advertisement. The second time […]

Training videos are a great way to keep your employees up to speed on new guidelines and changes coming to your restaurant. Videos are easier […]