POINT-of-WORK: Optimizing the Wasteland of Lost Wisdom and Insights

The time is upon us to converge actionable information and insight with the moment of need and at the Point-of-Work. This is not a training […]

Don't Go Back to School!

What comes to your mind when you hear or read the words, back to school? I have often wondered about the phrase, back to school and […]

POINT-of-WORK:  Productivity Waning?  Accelerate It with Technology

“At what point do we reach diminishing returns in workforce productivity by complicating existing workloads with more work to learn new systems?”

POINT-of-WORK: Sustained Capability Enablement Is Our End-Game

Methinks building a culture is something you back into by taking bold, visible steps that communicate positive change that is not “done TO the workforce […]

POINT-of-WORK:  Nail Point of Origin Before the Destination

If we’re already considering the potential mix of destination solutions, then the journey must’ve been successful, and we’re only left to decide where to begin, […]

POINT-of-WORK:  Performance Is as Good as the Support…Not Just Training

The continuity of learning and task-level execution are mission-critical in a military work environment. Is mission criticality in our corporate environment any less important? Granted […]

POINT-of-WORK:  Swim to the Current

If we cannot move our training innovations closer to Point-of-Work, we need to regroup with a strategic re-think. Why not leverage Digital Performance Support - […]

POINT-of-WORK: Empathy at the Hands of Performance Support?

“If you ask people to describe what empathy means, you’re likely to hear words such as understanding, sympathy, compassion, responsiveness, identity, recognition, consideration, thoughtfulness, kindness, […]

POINT-of-WORK – Step Away from the Hammer!

I’m sure you’ve heard some variation of the phrase, “If Training is a hammer, then every performance problem is a nail” at some point in […]

POINT-of-WORK: Don’t Fear the Beast – Tame It!

Unleash the Impact beast, but not before the workforce has a firm grip on their own leash to control the Impact that yields sustained performance […]

Deployment Vs. Implementation – Is There a Difference?

If L&D spent half the time enabling human performance at Point-of-Work in the operation of new systems as IT spends in fine-tuning and optimizing the […]

PERFORMANCE SUPPORT:  Running the Entire Race

In the comparison to a 400-meter relay race, Training does not fail. Training delivers a quality product for 25% of the race and makes a […]

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