Are You Using Your LMS Just for Employees? Don't Forget About Customer Education

Chances are, your organization purchased its learning management system (LMS) for internal use. If so, your return on investment (ROI) might currently be best demonstrated […]

Why offer skills training to your clients (and which ones)

Clients buy your product to serve a purpose, usually related to being successful at doing something. This is not achieved just by knowing how to […]

Customer Onboarding Programme Analysis: Survey examples

Onboarding is a crucial stage of your company’s relationship with a customer. In fact, it is so important that it’s many times a factor in […]

Podcast 45: SMB Customer Education – With Steve Cornwell

How can small and mid-market companies leverage customer education to scale their business and gain a competitive edge? Listen to this episode of The Talented […]

Q&A with Thought Industries and ServiceRocket: Sharing Expertise for Customer Success

Thought Industries and ServiceRocket--a leader in tech-enabled services--recently announced a joint partnership that pairs customer learning software and services for organizations to improve customer success, […]

Your Guide to Customer Learning Business Models

If you’re starting a customer education training program, one of your foundational questions will be where it will sit in the business, and whether it […]

Fee + Free: Understanding Customer Learning Monetization Strategies

If you’re looking to understand more about how today's organizations are monetizing their customer education programs, and get some tips and tricks on becoming more […]

COGNITION 2021 Features Women Leading Customer Learning

Our 2nd annual COGNITION event will take place from September 21 - 23, 2021, and will be a chance for thought leaders and pioneers in […]

Top Learning Systems: 40 Vendors to Know in 2021

Welcome Back to Our “Top Learning Systems” Awards! Unless you’ve been living under a rock, you know just how much the world has changed over […]

Thought Industries Demonstrates Growing Demand For Customer Learning With Q2 Business Highlights and Results

BOSTON – July 27, 2021 – Thought Industries, the world’s #1 platform for customer education, today announced a successful second quarter of 2021, marked by […]

Top Customer Education Tips From Industry Leaders

If you listen to The Talented Learning Show podcast, you know I close each episode with a similar question for every learning practitioner and technology […]

Successful Customer Training and Facilitation

Organizations that deliver effective customer education programs can foster better client relationships through improved engagement. They can adopt practical learning strategies to focus on future […]

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