Learn to forecast: Mature customer education teams don’t ask for budgets

We’ve been working furiously on updating our customer education maturity model, based largely on the need to include a few important activities that mature teams […]

Customer Education That Delivers Across Generations

Generations expert Dan Schawbel examines how learning and development professionals can address the preferences of Millennials and Gen Zs for better results.

Customer education should not lead with product. Lead with this instead

We should not base our customer education mission on teaching product features to customers. We know this. Yet, expediency often wins the day and dictates […]

Help sales teams sell customer training with training credits

It is a constant struggle for customer education to get sales teams to sell customer training. Why? There are two broad hurdles that must be […]

How Digital Badging Can Improve Your Learner Data

When you think of gamification, what comes to mind? Is it a promising and fun way to motivate learners to engage with your content? Or, […]

Thought Industries Announces COGNITION 2021 Call for Proposals

Opportunity for Customer Education and Learning Professionals to Virtually Share Their Expertise with 1,000 Peers and Leaders Looking to Drive Better Learning Outcomes  BOSTON – […]

Thought Industries Announces Reporting Hub to Deliver Advanced Insights into Learning Program Performance

Improves Speed, Accuracy, and Usability of Learning Data to Drive Strategy, Planning, and Budgets BOSTON – February 11, 2021 – Thought Industries, the world’s leading […]

A Big Thank You to the Customer Education Community

Last December, just before the holidays, we at Thought Industries received a surprise gift. We won the first ever Awesomeness in Customer Education (ACE) Vendor […]

Thought Industries Ends 2020 with Record Quarter and Year of Growth

Continues to Lead the External Enterprise Learning Technology Market with 54% Percent  Growth in 2020 BOSTON – January 28, 2021 – Thought Industries, the world’s leading […]

LEARN-WISEGO US USERS CONFERENCE: JOIN US APRIL 8th 2021

Learn-WiseGo invites you to our USA Users Conference! The annual conference will be held virtually on April 8th  2021.  Registration is open now: https://learn-wise.com/events/#register  Join us […]

Thought Industries Announces Partnership with Bongo for Interactive Video Assessments

Enables Self-Assessment, Peer Review and Immediate Feedback on Training Knowledge at Scale BOSTON – January 19, 2021 – Thought Industries, the world's leading B2B customer […]

Adopting a Social Learning Model in Your Customer Education Program

In customer education, we are always seeking new and improved ways to reach learners. In order to effectively engage current customers and also win new […]

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