Four Ways to Utilize Customer Education To Deliver Dynamic Results

In recent years, customer education and training has become a large part of the learning and development field. Companies are beginning to understand the utility […]

Thought Industries Appoints Sarah Camacho to Vice President of People Operations

BOSTON – November 16, 2020 – Thought Industries, the world’s leading B2B customer training platform provider, today announced the appointment of Sarah Camacho to Vice […]

Thought Industries Delivers Record Growth in Q3 Amidst Need for Better Blended Learning and Customer Education Experiences

Customer Training Platform Chosen to Enhance Learning Products That Deliver a New Standard of Engagement BOSTON – November 10, 2020 – Thought Industries, the world’s […]

12 Tips for Increasing Customer Training Content Consumption

I recently wrote about the importance of leveraging online data to improve your training program. I suggested finding metrics that help you understand Reach (are […]

Develop an Impactful Customer Education Strategy with This Playbook

Developing an effective customer education strategy isn’t easy. Expert opinion on the best approach differs. Internally, people will have different ideas. As with any wide-reaching […]

Behind the Scenes: Organizing and Staging COGNITION 2020

Conceptualizing, planning, and pulling off COGNITION 2020 was no small feat. Three days of sessions, panels, and workshops brought together the best minds in customer […]

Turn Training into a Profit Center – Here’s How

L&D. Training.  Two departments known at most companies as dollars spent, show me the ROI.  Yet we all know that ROI in hard numbers isn’t […]

A new podcast from Learndot by ServiceRocket

We just launched a podcast. It’s called, Connecting the Dots. It is a podcast about building a SaaS business on learning. Learning from customers and […]

Welcome to the party: PluralSight acquires DevelopIntelligence

Congratulations to PluralSight on your October 14, 2020 acquisition of DevelopIntelligence. I especially want to call out Aaron Skonnard, co-founder and CEO of PluralSight, for […]

Leveraging Customer Education to Drive Retention

Recently, Daniel Quick, Senior Director of Product Experience at Thought Industries, led a panel discussion on how to leverage customer education to create sticky customers […]

Thought Industries Announces COGNITION 2020 Customer Award Winners in Customer Education

Recognizing Exceptional Learning Experiences in the Categories of Innovation, Performance and Platform BOSTON – October 15, 2020 – Thought Industries, the world’s leading B2B customer […]

Getting the Most Out of Your Customer Education Training

Take a few lessons from customer education to engage your corporate training audience with personalized learning experiences. The post Getting the Most Out of Your […]

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