Business Impact of Learning: What is Customer Experience Worth to You?

For years, I’ve said that connecting employee learning with business impact doesn’t have to be a mind-bending challenge. In response, training professionals often ask me […]

Does Your Business Really Need an LMS? Straight Talk with “The eLearning Coach”

Earlier this year, I was fortunate to be interviewed by one of the learning community’s most talented instructional designers and thought leaders, Connie Malamed (aka […]

Best Customer Education Blogs: 25 Must-Reads for Learning Professionals

Which blogs offer the best advice about customer education practices, strategies and technologies? Great question. But with such phenomenal recent growth in the customer experience […]

INTERACTION HIGHLIGHT: ADDING HOTSPOTS TO YOUR ONLINE MODULES

Adding interactions to your e-learning modules is a great way to keep users engaged and interested while reviewing your content. There are many pre-built options […]

Bring the future to your training today

Keeping up with the emerging new trends in the customer education world is challenging, but critical for your success. As learners' habits and behavior evolve, […]

Podcast 15: Tying Training to Customer Success – With Barry Kelly of Thought Industries

WELCOME TO EPISODE 15 OF THE TALENTED LEARNING SHOW! To learn more about this podcast series or to see the full collection of episodes visit The […]

Customer Training Pricing and Packaging: What’s the Best Strategy?

If you follow my LMS trends updates, you know that customer training is where the action is. By all indications, this trend is not just […]

Does your LMS have a library? It Should!

Learn-WiseGo is one of the few Learning Management Systems that offer a library as a standard feature. Through this central hub, users can feel confident […]

What Factors Are Shaping the LMS Market? 2018 Learning Systems FAQ

As an independent learning systems consultant, I’m often asked to share my opinion about what’s happening in the LMS market. Last month, I published a […]

Minimal Effort, Maximum Impact: Three Tips for Transforming your PowerPoint Presentations to Online Modules

When you survey your training resources, do you see an abundance of PowerPoint presentations that are typically delivered in a classroom setting? If yes, you […]

Using storytelling to deliver data-driven information

As companies collect more data, they're continually looking for ways to communicate that information to people in a way that's engaging and informative. It's something […]

How you can improve your customer education strategy in one day

I just spent the day with a software company in a private workshop to help them design their customer education strategy. I love facilitating these […]

LOAD MORE
We are updating our Privacy Policy, so please make sure you take a minute to review it. As of May 25, 2018 your continued use of our services will be subject to this new Privacy Policy.
Review Privacy Policy OK