Customer Confidence in Your Brand Is Most Influenced by Your Employees – Here’s Why
When it comes to customer confidence in your brand, it isn’t your products or services that make the biggest difference. Instead, your employees are the […]
Why offer skills training to your clients (and which ones)
Clients buy your product to serve a purpose, usually related to being successful at doing something. This is not achieved just by knowing how to […]
Podcast 45: SMB Customer Education – With Steve Cornwell
How can small and mid-market companies leverage customer education to scale their business and gain a competitive edge? Listen to this episode of The Talented […]
Delivering the Right User Experience
Origin Learning was commissioned by a client to create a superior user experience to access training content for their learners. The post Delivering the Right […]
The Best Learning Management Systems based on Customer Experience [Infographic 2021]
This Top 20 LMS list has been created using a holistic approach and is based on input from actual LMS users. The order of appearance […]
How to avoid customer churn as a knowledge entrepreneur
When your business is in its growth phase, it feels gratifying and even exhilarating. Each new customer is a victory, and you are right to […]
Top Customer Education Tips From Industry Leaders
If you listen to The Talented Learning Show podcast, you know I close each episode with a similar question for every learning practitioner and technology […]
How Can Market Segmentation Drive Business Growth?
EDITOR’S NOTE: Because extended enterprise learning involves multiple disciplines, we sometimes ask other experts to share their insights with our readers. Today we feature market […]
Learning and Training for Success: Key Lessons
Consider this: How does your organization define success when it comes to Learning and Development (L&D)? Are your learners motivated? Productive? Do they believe in […]
Podcast 42: Key Customer Education Trends – With Barry Kelly of Thought Industries
What customer education trends should be on your radar? Which training strategies lead to customer success? And which metrics matter most? Listen to The Talented […]
Customer Success: Where Does Training Fit In?
Do you want to grow your business? Then let me share a secret. If you are not familiar with the direct connection between customer success […]
How Customer Lifetime Value Affects Your Business And 5 Ways to Increase It
Some customers are more valuable than others. But just how more valuable? The longer a customer stays a customer, their value to you as a […]
