Customer Learning: What is it?
Customer learning is a close cousin of customer education. The term is fairly self-explanatory, but here’s a nice definition of the latter from CELab:
Data and Analytics as the Backbone of Your Customer Learning Strategy
Data, and its thoughtful analysis can be anchors, bellwethers and spur curiosity, feeding information to fuel the growth of your customer learning practice. Instead of […]
Bring Delight to Customer Learning to Increase Engagement and Retention
On a recent CELabs Podcast, hosted by Adam Avramescu, Daniel Quick, Senior Director of Product Experience at Thought Industries, shared his unique views on how […]
7 Types of LMS Solutions
There are still hundreds of LMS solutions in the world. Although many try to leave the “LMS” moniker behind, buyers and the industry won’t let them. […]
The Do's and Don'ts of Rapid eLearning
How to avoid the common pitfalls and convert more courses in less time. Companies that intend to survive the current downturn no longer have the […]
3 Levels of Extended Enterprise LMS eCommerce
One of the most important differences between an employee LMS and an extended enterprise LMS are the ecommerce capabilities. There is rarely a need to […]
Covid-19 Aid: Free Tools and Resources for Virtual Learning and Remote Work
Normally as the calendar shifts from March to April, we celebrate the arrival of warmer weather. This year, however, our nation and the rest of […]
Dani Johnson on the Learning Technology Landscape
The learning technology landscape has rapidly changed over the past few years, and it continues to evolve over time. Learning leaders face more choices than […]
What is Prescriptive Analytics and Why Should You Care?
EDITOR’S NOTE: Because extended enterprise learning involves multiple disciplines, we sometimes ask other experts to share their insights. Today we feature advice from Daniel Newman, Principal Analyst […]
Podcast 34: Online Customer Education Success – With Brittany Tamul of ArrowStream
WELCOME TO EPISODE 34 OF THE TALENTED LEARNING SHOW To find out more about this podcast series or to see the full collection of episodes visit […]
Are You Overlooking Today’s Hottest Corporate Learning Trend?
Perhaps it’s just me. But I’m beginning to think that an astonishing number of L&D practitioners aren’t paying attention to today’s most promising organizational learning […]
How to Measure Customer Value (And Why It Matters)
EDITOR’S NOTE: Because extended enterprise learning involves multiple disciplines, we sometimes ask other experts to share their insights with our readers. Today we feature advice about […]
