If you listen to The Talented Learning Show podcast, you know I close each episode with a similar question for every learning practitioner and technology […]
Customer education systems are, without a doubt, the fastest-growing segment of today’s learning systems market. This is happening for multiple reasons, which I’ve discussed several […]
Companies Combine Strengths to Deliver Additional Value Together,Helping Businesses Drive Customer Success and Revenue Growth BOSTON and PALO ALTO, Calif. – June 29, 2021 – […]
New, standalone category underscores importance of customer-centric learning technology in driving business growth BOSTON — June 22, 2021 — Thought Industries, the world’s #1 platform […]
Enterprise Search Integration Will Enhance Self-Service Learningfor Customers, Partners, and Professionals MOUNTAIN VIEW, CA and BOSTON, MA — June 17, 2021 — SearchUnify, a leading […]
Our CEO Barry Kelly recently sat down with David Wentworth, Principal Learning Analyst, Brandon Hall Group to discuss the benefits of extending training to the […]
What customer education trends should be on your radar? Which training strategies lead to customer success? And which metrics matter most? Listen to The Talented […]
Do you want to grow your business? Then let me share a secret. If you are not familiar with the direct connection between customer success […]
The best learning organizations offer high quality and effective eLearning content. Good content brings in revenue, helps your learners succeed, and sets you apart from […]
How often do you release new products? How frequently do you roll out new features for your existing product? Do these new features arrive with […]
Customer learning is a close cousin of customer education. The term is fairly self-explanatory, but here’s a nice definition of the latter from CELab:
Data, and its thoughtful analysis can be anchors, bellwethers and spur curiosity, feeding information to fuel the growth of your customer learning practice. Instead of […]