Podcast 45: SMB Customer Education – With Steve Cornwell
How can small and mid-market companies leverage customer education to scale their business and gain a competitive edge? Listen to this episode of The Talented […]
How Customer Lifetime Value Affects Your Business And 5 Ways to Increase It
Some customers are more valuable than others. But just how more valuable? The longer a customer stays a customer, their value to you as a […]
How to Turn A Profit Through B2B and B2C
There is somewhat of an art to understanding how organizations and consumers behave when making buying decisions. At our core, all of us are consumers. […]
How To Enhance Customers' Omnichannel Experience
How To Enhance Customers' Omnichannel Experience—Infographic Customers don't like it when companies can't remember who they are. 87% of market analysts say Customer Experience is […]
How to Exceed Customer Expectations During the Coronavirus Pandemic
If it’s been hard for you to keep your business afloat while also maintaining stellar customer service, you’re not alone. The disruptions that businesses have […]
Managing Remote Employees During the Coronavirus Pandemic
Many scenarios could cause employees to need to work remotely. From minor illnesses to sudden life changes to global health problems, it’s important to be […]
7 Reasons To Use Salesforce For Your Business
7 Reasons To Use Salesforce For Your Business - Infographic With the success of cloud-based CRM system, Companies started moving towards cloud solutions and they […]
25+ Essential Data-Driven Customer Service Tips Infographic
25+ Essential Data-Driven Customer Service Tips Infographic Customer service is a relatively new concept in the business atmosphere. With the innovation of business and technology, […]
What An LMS Data And Analytics Company’s Take On The Shopping Cart Looks Like
Moodle Partner IntelliBoard, the learning company best known for its Analytics dashboard, recently announced IntelliCart, an “e-commerce” solution offering top-of-the-line reporting tools. It streamlines course […]
CRM Predictions 2018 Infographic
CRM Predictions 2018 Infographic Business and the ways business is done is evolving at a lightning pace. While a lot is been speculated in the domain […]
Proving the Value of Training
Here are a couple of good questions for you: How do you prove the value of training? How can you accurately quantify the value of […]
