What’s Learning’s Role in Customer Satisfaction

How important is customer satisfaction and experience, and what does it have to do with learning and development? There is the old adage, “The customer […]

Best LMS Customer Service in 2019: An Evaluation Guide

Canvas, Moodle, Totara, Sakai? LMS customer service is their main differentiator. Let us help you find the best LMS customer service experience!

Starting a Customer Education Program: What You Should Know

EDITOR’S NOTE:  Occasionally, we invite learning community experts to share their advice with our readers. Today we feature a post by Adam Avramescu, Head of Customer […]

How to Increase Client Satisfaction: The Recipe for Success

You want to keep your clients happy and raving from the rooftops about you, right? Whether you are a contractor or a member of a […]

The Top Customer Success Strategies Used by Successful Companies (Complete Guide)

What sets successful companies apart from their competitors isn’t just the quality of their products and services, it’s the experience they provide to their customers. […]

3 Tips for Exceptional Customer Service

A key to building a business in any industry is being able to create a good relationship with your customers. As the people who are […]

Hat Tip: What Do Customers Want? 4 Basic Things – MHI Global

All of us have customers. If you are a freelance writer or instructional design consultant, you know how important it is to keep the customers you […]

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