10 Digital tools for e-learning entrepreneurs to collect and analyze customer feedback

Customer needs and demands grow every day. We live in a customer experience era with high expectations regarding products and services, so businesses turn their […]

4 Key Reasons WHY You Should Meet the Needs of Modern Learners

Four key beneficial outcomes of meeting your modern learners' needs in learning initiatives for your organisation. The post 4 Key Reasons WHY You Should Meet […]

How to make sure you deliver what the customer needs as a knowledge entrepreneur

When you’re a learning entrepreneur, especially in a certain niche, it’s likely that you’ll occasionally be asked to create courses on demand. That can be […]

Tips And Strategies Of Quality Assurance And Its Importance In E-Learning

How to Exceed Customer Expectations During the Coronavirus Pandemic

If it’s been hard for you to keep your business afloat while also maintaining stellar customer service, you’re not alone. The disruptions that businesses have […]

How to Identify Customer Types and Resolve Complaints

For those of us working with clients and customers regularly, it only takes a few words to make our skin crawl: “I’d like to speak […]

What’s Learning’s Role in Customer Satisfaction

How important is customer satisfaction and experience, and what does it have to do with learning and development? There is the old adage, “The customer […]

Best LMS Customer Service in 2019: An Evaluation Guide

Canvas, Moodle, Totara, Sakai? LMS customer service is their main differentiator. Let us help you find the best LMS customer service experience!

Starting a Customer Education Program: What You Should Know

EDITOR’S NOTE:  Occasionally, we invite learning community experts to share their advice with our readers. Today we feature a post by Adam Avramescu, Head of Customer […]

How to Increase Client Satisfaction: The Recipe for Success

You want to keep your clients happy and raving from the rooftops about you, right? Whether you are a contractor or a member of a […]

The Top Customer Success Strategies Used by Successful Companies (Complete Guide)

What sets successful companies apart from their competitors isn’t just the quality of their products and services, it’s the experience they provide to their customers. […]

3 Tips for Exceptional Customer Service

A key to building a business in any industry is being able to create a good relationship with your customers. As the people who are […]

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