Learning Is Lacking And Business Is Hurting

During turbulent times, leaders expect their enabling functions to step up and meet the occasion. When primary operational activities are down, these functions, specifically HR […]

12 Benefits of an LMS For Recruiters, HR, Sales and Commercial Directors—Expert Opinion

A learning management system (LMS) is an online platform that enables you to streamline your corporate training, identify your team’s… Read More

How To Build A Digital Salesforce

Demand for digital interaction has skyrocketed in recent years, which makes it even more necessary to have a strong digital salesforce. You need well-trained employees […]

Gamification In Retail Training: Real-World Examples Of How Retail Training Uses Gamification

As the retail landscape gets more competitive, industry players find it more challenging to fill vacant positions or to up-staff segments of their workforce with […]

10 Retail Skill Examples

People that work in retail need a variety of skills to serve customers. Customer-facing skills aren’t enough these days as successful retail workers also have […]

10 Tools to Improve Retail Customer Service

Using tools to improve retail customer service is essential to help onboard, train, and manage your employees. With the ability to automate certain tasks and […]

10 Front Office Training Topics

First impressions last – which is why we’ve put together a list of the most important front office training topics to ensure that your customer-facing […]

Top 5 Ways Artificial Intelligence Is Transforming eCommerce

The eCommerce world is currently going through a massive AI revolution. Here are the 5 ways that AI is changing the eCommerce market. This post […]

Customer Service Training: Create a Culture of Excellence

What defines your business? Is it your product, your marketing, your mission statement? When customers think about your company, there’s one element that will likely […]

10 Customer Service Training Topics

Identifying the most important customer service training topics is a crucial step in developing your employees, and ensuring that they are fully equipped with relevant […]

Improving Productivity with Performance Support Training

Understanding Performance Support and its Link with Improving Productivity “Performance Support Training” is highly misunderstood. It is often perceived as The post Improving Productivity with […]

6 Unconventional Ways To Tap Into SME Knowledge For Your Next Customer Online Training Course

You already utilize SME knowledge to design your online training curriculum and content. Are there other ways you can tap into their expertise in customer […]

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