How to make the case for a Customer Academy

Many customer success leaders find themselves in a situation in which they have to convince others of the benefits of using training for customer retention, […]

7 ways to make your training truly learner-focused

One of the main training trends for next year is learner-focused training. You may think this is already something you do but - are you […]

The courses you need for great customer onboarding

Customer Onboarding is a crucial time for your customers’ success as it can set the tone in terms of product adoption, usage, satisfaction and relationship […]

Podcast 28: How Tasty Is Your Product Training? – With Mike Martin, CLO of SAP Litmos

WELCOME TO EPISODE 28 OF THE TALENTED LEARNING SHOW To learn more about this podcast series or to see the full collection of episodes visit The […]

How to increase your audience’s engagement with your courses

Congratulations! You have your new academy with great courses for your audience. Now, it’s time to get your audience’s attention and engagement to make it […]

How to create the perfect user guide for SaaS

Are you a digital trailblazer that works with a software as a service (SaaS) product? Have you been navigating the realms of app integration, organic […]

Marketing Never Ends – How Does Product Education Help?

EDITOR’S NOTE: Because extended enterprise learning involves multiple disciplines, we sometimes ask other experts to share their insights with our readers. Today we feature excellent customer […]

8 quantifiable reasons to make training available to your key stakeholders

If you are yet to be convinced that training your leads, customers, partners, associates and internal staff is a worthwhile investment, here are eight quantifiable […]

Why include video training in your planning for next fiscal year

The time to make plans for next fiscal year(s) is a busy time for companies: in addition to the wrap-up reporting that takes place, you […]

How to Choose the Right LMS for Your Customer Training Program

Most business leaders are familiar with Learning Management Systems (LMS) as a means to train employees on company policies and best practices. While the benefits […]

10 Training Trends for 2020: what your customers, partners and employees expect from you next (Download)

As the last quarter of the year approaches, one of the most common (and important) questions in any business is: “What should we take into […]

How your customer academy provides insights about customer needs

Have you realized that your customer training academy is a valuable source of customer feedback? This article will delve into this topic and help you […]

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