When it comes to customer onboarding, everyone agrees: “You never get a second chance to make a first impression.” The quality and success of your […]

In this guide, you will learn how to build a solid communication plan to launch (or re-launch) your academy successfully, and keep your audience engaged […]

Getting your team excited about corporate training isn’t always easy. This article will show you a few simple steps you can take to ensure the […]

Customer Success teams often wonder whether the type of product should dictate their customer education tactics. Does a self-service product require a different customer education […]

User guides, like instruction booklets, have a bad reputation. Way too often, the first thing that comes to mind when we think of user manuals […]

In my last two blog posts, I discussed the importance of having a cohesive, overarching strategy and the establishment of a content development process in […]

Every day, our team works closely with our customers to help them create next-generation learning experiences for their business. While walking a mile in their […]