Literacy charity Bookmark scales with Looop

Bookmark moves from face-to-face to online and grows exponentially during the Covid19 pandemic — having a far greater impact on […] The post Literacy charity […]

The Importance of Training and Development For Employees (and Customers)

HR 1:“What if we train employees and they leave?”

Thought Industries Appoints Michael Jahoda as Senior Vice President of Professional Services

BOSTON – June 4, 2020 – Thought Industries, the world’s leading B2B customer training platform provider, today announced the appointment of Michael Jahoda as senior […]

Thought Industries Customer Training Platform Selected by Ivanti to Support Renewed Focus on Customer Success

Platform Provides More Efficient and Flexible Methods to Deliver Product Training to Customers and Partners BOSTON – May 28, 2020 – Thought Industries, the world’s […]

8 steps to create your academy’s communication plan

Keeping your audience aware and engaged with your academy is crucial to the success of your training programme, and its business objectives. If you’re not […]

The Implications of a Down Economy on Customer Success and Customer Education - with Kristen Hayer

How has the suddenly remote workforce changed Customer Success now and in the future? No doubt, the terms remote working, telecommuting, or working from home […]

How to get more ROI from your training

Regardless of numerous benefits of training, managers are being pushed to do more with less money and fewer resources. In this article, we will look […]

How to create the course production pipeline for your Customer Academy

Creating a dedicated learning academy for your customers has a double purpose. On the one hand you can teach users how to make the most […]

Oliver Bonas, supporting employees during the Covid-19 lockdown

As soon as Coronavirus hit the UK, Oliver Bonas was quick to create dedicated resources within Looop that covered essential […] The post Oliver Bonas, […]

The benefits of Integration and how bugle’s API can help

Integration offers many benefits, especially in terms of productivity, efficiency and reporting. This includes being able to integrate your training platform seamlessly with your other […]

How Customer Success Drives Profitability of SaaS Companies - with Mikael Blaisdell

Let’s face it, a competitive advantage that’s based on features and functions is not sustainable. If another company has the will and the money, their […]

Software Integration – The layman’s guide (free download)

We noticed there is a lack of content regarding Integration for non-technical people in sales, marketing, customer success, partners management, operations, HR… well, pretty much […]

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