The complete guide to effective customer service training

All companies are different, but all companies that survive have one thing in common: they’re customer-driven. After all, what’s a company without its customers? The […]

The Contact Centre daily challenges you can fix with online video training

Managing a contact centre requires a huge amount of flexibility: organisations needs to be able to successfully manage the daily operations of the workforce across […]

7 steps to set up Customer Training (download guide)

In this guide, you will find the 7 steps you need to take to set up an effective and efficient Customer Training in your company. 

What a great customer onboarding course looks like

When it comes to customer onboarding, everyone agrees: “You never get a second chance to make a first impression.” The quality and success of your […]

How to approach customer training in a self-service product

Customer Success teams often wonder whether the type of product should dictate their customer education tactics. Does a self-service product require a different customer education […]

Best LMS Customer Service in 2019: An Evaluation Guide

Canvas, Moodle, Totara, Sakai? LMS customer service is their main differentiator. Let us help you find the best LMS customer service experience!

Learning System Vendors Support Ratings

If you are like me, the importance of training should be paramount. Especially since each one of you (I surmise) are involved in some aspect […]

Introducing the GO1 Support Portal

Being able to provide our customers with the best customer support experience is a priority for everyone at GO1. Moving forward, all GO1 customers will […]

The Top 5 Things Customers Need to See on Your Website

If you sell your training online, chances are a lot of your potential customer’s first interaction with your company will be finding and browsing your […]

GO1 Customer Support Goes 24/7

At GO1 we understand that getting the help you need, when you need it, is important to all businesses, which is why as of November […]

Social media: I can hear you

Business communication has changed dramatically. Well-known trends in technology companies, such as the consumerization of IT, have created more casual norms. Pushing the envelope even […]

More of Our Customers’ Favourite Features

Back in February, we spoke to a couple of Administrate customers to ask them what their favourite features of Administrate were, and now we’re back […]

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