How to Create a Customer University with an LMS

Setting up a customer university through a learning management system should achieve a few crucial things – be simple to use for admins and learners, […]

Using the LMS to Stay Connected to Customers (and Beyond)

The current environment has many of us feeling a bit disconnected. The global pandemic has moved a huge swath of the workforce into home offices. […]

How to Plan a Customer Education Strategy

Building a university to educate customers isn’t something that happens overnight. While it’s certainly not as complicated as you’d think, it definitely needs to be […]

Why We Set Up a Customer University (And Why You Should Too)

Customer training isn’t a radical new idea. For years, businesses have been offering information to their customers about how to best use their product or […]

2 Ways to Make your Customer Onboarding Scalable

Onboarding is a crucial time in your relationship with your clients as it creates the ground in which you plant the seeds for a long […]

How to align customer training with customer success goals

When you create your customer training strategy, it is important to make sure your customer success goals are aligned with your training programme. This article […]

B2B Customer Education Experts Evaluate State of the Industry

Earlier this year, Thought Industries published its 2020 State of Customer Training Report. Conducted by Claire Schooley, the former lead learning analyst at Forrester, and […]

Thought Industries Continues 2020 Momentum with Record Growth in the Second Quarter

Customer Training Platform Continues Success Delivering Capabilities and Support to Global Extended Enterprise Organizations   BOSTON – July 23, 2020 – Thought Industries, the world’s leading […]

The KPIs you should care about when measuring training success

You already know that training your staff, your customers and your partners will positively impact your business results. In this article, we will list some […]

Embedding Customer Training Data Across Customer-Facing Teams to Improve Customer Experience

By putting customer training information front and center, you empower your customer-facing teams to have more meaningful interactions with customers, and make it look effortless. […]

Thought Industries Wins Gold for Best Learning Management System Website Content from eLearning Industry

Customer Training Vendor Also Honored with Silver for Best Overall LMS Website and Design BOSTON – June 25, 2020 – Thought Industries, the world’s leading […]

How to power up your online training capability [On-Demand Webinar]

We all wish we had more hours in the day; and right now for L&D teams this has never been more true! On top of […]

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