Customer Training And Blended Learning: A Perfect Match [eBook Launch]

Uncover why blended learning and customer training go hand in hand and how they can help you overcome common challenges. This post was first published […]

The Customer Training Resources you need for a successful 2022

The perfect customer onboarding, making low touch feel like high touch, running a successful customer academy and getting the feedback you need. Check out all […]

Is Customer Training A Prerequisite To Success For Organizations Now?

Customer training has become such a major concern for companies because there has been an increase in the use of technology in products, which makes […]

How Great Customer Training Drives Business Results

Customer satisfaction is always a top priority for businesses, and the global pandemic has only served to make it even more critical. When asked to […]

How Subject Matter Experts are the key to successful elearning production at scale

Subject Matter Experts (SMEs) are essential to L&D’s success. From understanding the context to developing the content, they shape your learning solutions. But their role […]

Transform Your Customer Training With Microlearning

Gone are the days when client training meant sharing long-form technical manuals or having a one-off demo presentation during new customer onboarding. With microlearning courses, […]

Top 10 Reasons Why Customer Training Matters

Top 10 Reasons Why Customer Training Matters—Infographic Customer education, adoption and loyalty are at the heart of your success. Happy customers mean more referrals, repeat […]

Best of the Best Customer Education 2022 Bracket

It’s time. The Best of the Best Customer Education Bracket for 2022. To review last year’s amazing competition, take a look at the 2021 Results. […]

Common Product Knowledge Training Mistakes to Avoid

Common Product Knowledge Training Mistakes to Avoid—Infographic Deep insights of the business products and services can be great tools to build trust with customers and […]

Reducing Churn With Customer Education: How It Can Help You Keep Your Best Customers

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3 smart ways customers check the quality of their elearning

You think you’ve created a great elearning course – but can you be sure? Quality reviews are a crucial step of any successful elearning development […]

Customer Education Program Checklist: 5 Simple Steps to Guarantee a Successful Launch

Launching a customer education program for the first time can seem like a monumental task. Finding the budget. Getting the Leadership team to give you […]

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