Celebrating Excellence: The 2019 Lenny Awards
During SAP Customer Experience LIVE, we were honored to showcase our winners for our annual Lenny Awards! The Lenny Awards celebrate exceptional businesses using training […]
Creating Customer Success Stories In The eLearning Industry
Customer success is becoming an integral part of popular business management principles. Learn how you can create customer success stories in eLearning. This post was […]
The Contact Centre daily challenges you can fix with online video training
Managing a contact centre requires a huge amount of flexibility: organisations needs to be able to successfully manage the daily operations of the workforce across […]
Why Thought Leadership matters
On our professional and personal lives we are all inundated with content. Nowadays, anyone can post online whatever they deem important. Yet, the more content […]
How emotions influence education
Do you know how your learners feel about their learning experiences? The more we learn about emotions, the more we realize they influence everything we […]
How To Turn Retail Challenges Into Opportunities With Training
Are you in the retail industry? Hang on, you’re in for a bumpy ride! Customers are becoming more demanding, and all the while, your employees […]
eLearning Can Be A Key Tool In Conquering The Customer Journey
Consumers demand organized information in order to make a purchase decision. Information is scattered in many places, and it could be time-consuming to find it. […]
How Amazing Customer Training Will Lift Your Lifetime Value
We've just passed the tipping point for SaaS. As of 2018, more than 50% of companies are now running all of their applications in the […]
How To Structure Learner Pathways
Structuring learner pathways is a key step in rolling out training in the learner-first training model. Here, we discuss how to map out every step […]
5 Things to Consider Before Implementing Customer Training
Whether your company sells software applications or water pumps, a formal customer training program helps you reach all customers with the specific learning they need […]
Get to Know the Thought Industries Knowledge Center
Every day, our team works closely with our customers to help them create next-generation learning experiences for their business. While walking a mile in their […]
5 Ways A Custom eLearning Solution Can Improve Your Corporate Training ROI
Training programs are always in the spotlight to prove their worth to the business. In this article, we will discuss 5 key applications of custom […]
