Embedding Customer Training Data Across Customer-Facing Teams to Improve Customer Experience

By putting customer training information front and center, you empower your customer-facing teams to have more meaningful interactions with customers, and make it look effortless. […]

Thought Industries Wins Gold for Best Learning Management System Website Content from eLearning Industry

Customer Training Vendor Also Honored with Silver for Best Overall LMS Website and Design BOSTON – June 25, 2020 – Thought Industries, the world’s leading […]

How to power up your online training capability [On-Demand Webinar]

We all wish we had more hours in the day; and right now for L&D teams this has never been more true! On top of […]

4 Powerful Ways a Salesforce-LMS Integration Can Improve Customer Training

By integrating your LMS with Salesforce, you open up new ways for your entire company to embrace the power of customer training.

Measuring the Impact of Customer Training with Dynamic Metrics

As companies look for better ways to understand, justify and leverage customer training, many struggle to find the information they need. They usually measure their […]

David Kelly’s Curated L&D Content for the Week of 5/25/20

In light of the ongoing COVID-19 crisis, this week’s resources continue to have the dual focus of providing resources that can help us navigate this […]

Thought Industries Customer Training Platform Powering SAM Certifications for BSA | The Software Alliance

Leading advocate for the global software industry offering 50% discount on Software Asset Management Certification through May 28 BOSTON – May 21, 2020 – Thought […]

Thought Industries Customer Training Platform Helps CentralReach Customers Maintain Clinical Certifications Amid COVID-19 Pandemic

Board-certified behavior analysis (BCBA) therapists can currently subscribe to the company’s continuing education library, which is powered by Thought Industries, for free access through May […]

Thought Industries Announces Integration with Gainsight Sightline, The First Complete Customer Success Ecosystem

BOSTON – May 14, 2020 — Thought Industries, the world’s leading B2B customer training platform provider, today announced its integration with Gainsight Sightline, the world’s […]

How to create the course production pipeline for your Customer Academy

Creating a dedicated learning academy for your customers has a double purpose. On the one hand you can teach users how to make the most […]

The first step in your education services marketing plan

The job of an education services team at an enterprise software company is to develop and deliver education programs to help customers learn how to […]

How to Increase Customer Retention: 10 Proven Online Training Strategies

There is a direct line between customer training, product adoption and customer retention. This is the lifeblood of the subscription business model, and especially for […]

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