How to Retain Customers by Making Your Expertise Indispensable

Every organization has a bank of institutional knowledge and expertise. Your knowledge or ability in a certain area is the reason you were able to […]

Sharing the Love of Learning

We’ve just passed Valentine’s Day 2021 – a notable marker for the halfway point in a short month, and this year is already picking up […]

Optimize Product Adoption With A Retooled Customer Training Strategy

Faced with a crowded online marketplace of products and services, the customers of today are spoilt for choice. But driving customer success can still prove […]

The Surprising Ways Customer Education Can Support Sales Enablement

If you're an operator in the B2B SaaS ecosystem, chances are you've heard the phrase "sales enablement." It's a relatively well-established practice based on the […]

The Top Six Learning Trends for 2021

What will learning and development look like in 2021? While our focus is on moving forward this year, we can’t do that without looking back […]

Overcoming Market Challenges Through Product Training

Introduction Product Training can be integral to the success of your product in the market. This success can manifest in The post Overcoming Market Challenges […]

What AI Can Teach Us About Voice Of The Customer (VoC)

The voice of the customer (VOC) captures, analyzes, and reports on the customer sentiments toward your brand. While it has become necessary to get customers’ […]

Future Of Workplace Learning And Development: Thriving In 2021 And Beyond!

In this article, we take a look at key trends that will dominate the workplace Learning and Development ecosystem in 2021. This post was first […]

Connecting with Customers during Coronavirus

Before the pandemic, if you bought a new iPhone from Apple, you could learn all about its newest features in a free class at the […]

Does Your Global Training Have a Localization Strategy?

Does your global training have a localization strategy? This is a critical question for multinational companies.

Simply the Best: Lenny Award Winners 2020

In the TV show, Schitt’s Creek, there’s an ongoing inclusion of the song “The Best” by Tina Turner. It pops up in the form of […]

Watch the Advanced User Management feature launch! [On-Demand Webinar]

In this recording, we take a closer look at Elucidat’s most powerful tool ever for managing your team. Watch the launch event below to understand […]

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