Customer experiences (CX) are the lifeblood of all modern businesses. Without good ones, it’s impossible to grow. With good ones, you can retain customers over […]

Channable, the ultimate feed management & PPC tool, is growing fast. In fact, the Dutch startup recently turned in its “startup” badge for a “scaleup” […]

Get this: The HubSpot Academy has more than 550 lessons that roll up into 75 courses — 30 of which have full-fledged certifications available. Oh, […]

In this article, we will give you 6 essential tips to build and work on a solid and lasting customer relationship through eLearning. This post […]

Planning, budgeting, reporting, defining new goals, strategising. For most of us, the last quarter of the year is a time for reporting and reflecting on […]

Research shows that 70% of all organizational change efforts fail. One of the primary drivers of this troubling statistic is that there’s no leadership buy-in. […]

Clients buy your product to serve a purpose, usually related to being successful at doing something. This is not achieved just by knowing how to […]

Onboarding is a crucial stage of your company’s relationship with a customer. In fact, it is so important that it’s many times a factor in […]

In any profit-making organization, the target is to sell as much as possible. How can you use online tools to set goals your sales team […]

At its core, your customer education team aspires to make businesses more profitable by using a product or service more effectively. In the past, companies […]

When Harry Gordon Selfridge coined the phrase, "the customer is always right,” in 1909, he did so with the retail world in mind. More than […]