Watch the Advanced User Management feature launch! [On-Demand Webinar]
In this recording, we take a closer look at Elucidat’s most powerful tool ever for managing your team. Watch the launch event below to understand […]
What Is Customer Education, And Why Does it Matter for Businesses?
Customer education helps to inspire customer loyalty by building trust. As you educate your customers, they find new and better ways to use your product. […]
Back to Basics: How to produce your first course in Elucidat
From planning to releasing, this guide is designed to ensure your first Elucidat project is off to a flying start. It’s packed full of exclusive […]
Turn Training into a Profit Center – Here’s How
L&D. Training. Two departments known at most companies as dollars spent, show me the ROI. Yet we all know that ROI in hard numbers isn’t […]
Is your product difficult to explain?
Some products are simpler to explain than others. Whether it’s due to its complexity, its underlying technology, the related concepts, or a higher level of […]
Why you need a customer training program, and how to do it right
You have probably long before embraced employee training. But, depending on your industry, you might want to train your customers as well. Customer training is […]
How to Create a Customer University with an LMS
Setting up a customer university through a learning management system should achieve a few crucial things – be simple to use for admins and learners, […]
Using the LMS to Stay Connected to Customers (and Beyond)
The current environment has many of us feeling a bit disconnected. The global pandemic has moved a huge swath of the workforce into home offices. […]
How to Plan a Customer Education Strategy
Building a university to educate customers isn’t something that happens overnight. While it’s certainly not as complicated as you’d think, it definitely needs to be […]
Why We Set Up a Customer University (And Why You Should Too)
Customer training isn’t a radical new idea. For years, businesses have been offering information to their customers about how to best use their product or […]
2 Ways to Make your Customer Onboarding Scalable
Onboarding is a crucial time in your relationship with your clients as it creates the ground in which you plant the seeds for a long […]
How to align customer training with customer success goals
When you create your customer training strategy, it is important to make sure your customer success goals are aligned with your training programme. This article […]
