eLearning Can Be A Key Tool In Conquering The Customer Journey

Consumers demand organized information in order to make a purchase decision. Information is scattered in many places, and it could be time-consuming to find it. […]

How Amazing Customer Training Will Lift Your Lifetime Value

We've just passed the tipping point for SaaS. As of 2018, more than 50% of companies are now running all of their applications in the […]

How To Structure Learner Pathways

Structuring learner pathways is a key step in rolling out training in the learner-first training model. Here, we discuss how to map out every step […]

5 Things to Consider Before Implementing Customer Training

Whether your company sells software applications or water pumps, a formal customer training program helps you reach all customers with the specific learning they need […]

Get to Know the Thought Industries Knowledge Center

Every day, our team works closely with our customers to help them create next-generation learning experiences for their business. While walking a mile in their […]

5 Ways A Custom eLearning Solution Can Improve Your Corporate Training ROI

Training programs are always in the spotlight to prove their worth to the business. In this article, we will discuss 5 key applications of custom […]

Podcast 18: Driving SaaS Customer Success – With Samma Hafeez of Thought Industries

WELCOME TO EPISODE 18 OF THE TALENTED LEARNING SHOW! To learn more about this podcast series or to see the full collection of episodes visit The […]

Starting a Customer Education Program: What You Should Know

EDITOR’S NOTE:  Occasionally, we invite learning community experts to share their advice with our readers. Today we feature a post by Adam Avramescu, Head of Customer […]

Customer Training: Why Does Learning Experience Change Everything?

Your employees and your customers: The internal individuals who serve your company and the external individuals you serve. But it's not a one-sided relationship; to […]

How Training Keeps Your Customers Coming Back For More

Customer churn. If you haven’t heard the term before, it refers to the upheaval that happens when existing customers end their relationship with your business. […]

4 Mistakes Which Ruin Your Online Customer Education

Whatever product you have, there is always a problem to involve your potential clients into buying it. This post was first published on eLearning Industry.

Be Ready for the Unique Aspects of Customer Training

By Claude Werder, Vice President/Research Operations and Principal HCM Analyst, Brandon Hall Group When corporate learning professionals and analysts (like me) discuss training, we often speak […]

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