Setting up a customer university through a learning management system should achieve a few crucial things – be simple to use for admins and learners, […]

The current environment has many of us feeling a bit disconnected. The global pandemic has moved a huge swath of the workforce into home offices. […]

Building a university to educate customers isn’t something that happens overnight. While it’s certainly not as complicated as you’d think, it definitely needs to be […]

Customer training isn’t a radical new idea. For years, businesses have been offering information to their customers about how to best use their product or […]

Onboarding is a crucial time in your relationship with your clients as it creates the ground in which you plant the seeds for a long […]

When you create your customer training strategy, it is important to make sure your customer success goals are aligned with your training programme. This article […]

Earlier this year, Thought Industries published its 2020 State of Customer Training Report. Conducted by Claire Schooley, the former lead learning analyst at Forrester, and […]

Customer Training Platform Continues Success Delivering Capabilities and Support to Global Extended Enterprise Organizations   BOSTON – July 23, 2020 – Thought Industries, the world’s leading […]

You already know that training your staff, your customers and your partners will positively impact your business results. In this article, we will list some […]

By putting customer training information front and center, you empower your customer-facing teams to have more meaningful interactions with customers, and make it look effortless. […]

Customer Training Vendor Also Honored with Silver for Best Overall LMS Website and Design BOSTON – June 25, 2020 – Thought Industries, the world’s leading […]