POINT-of-WORK:  Performance Is as Good as the Support…Not Just Training

The continuity of learning and task-level execution are mission-critical in a military work environment. Is mission criticality in our corporate environment any less important? Granted […]

POINT-of-WORK:  Swim to the Current

If we cannot move our training innovations closer to Point-of-Work, we need to regroup with a strategic re-think. Why not leverage Digital Performance Support - […]

PERFORMANCE SUPPORT:  Start with a Learning Performance Assessment

LMS Market Trends revealed 48% of organizations desire a "new or different learning technology" and nearly half (47%) are at least seeking to "revise their […]

Deployment Vs. Implementation – Is There a Difference?

If L&D spent half the time enabling human performance at Point-of-Work in the operation of new systems as IT spends in fine-tuning and optimizing the […]

PERFORMANCE SUPPORT:  Running the Entire Race

In the comparison to a 400-meter relay race, Training does not fail. Training delivers a quality product for 25% of the race and makes a […]

Digitization of “Human Infrastructure”…or…Enterprise Systems/Apps: Which Should Take Priority?

There are plenty of positive discussions in the networking groups I follow regarding the shift to the cloud for digital integration across Enterprise Systems, Business […]

Anatomy of Digital Performance Support (DPS) Integration

A common misconception is treating DPS as a technology solution and finding some application(s) where to apply it. Finding a “fit” is important, but DPS […]

Is Your Curation Tied to Intentional Design?

Intentionality is borne out of perspective and scope, where in the traditional L&D sense…solution scope shapes perspective and/or limits relevance, effectiveness, and applicability at the […]

Is 2018 Going To Be a Step-Change Year for L&D?

There is urgency to this step-change requirement that needs to address Moments of Need at the Point of Work when they manifest and where they […]

It’s Time to Go Ninja!

Who “woulda thunk it” possible to be swept up…or is swept out more appropriate…into the chaos of three corporate downsizing events in less than seven […]

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