4 ways education services drives revenue and how you deliver it

The education services function, in most software companies, is treated as a cost center. The mindset is about allocating budgets, controlling spend, and minimizing the […]

An agile approach to education services product development lifecycle

An education services product roadmap helps us plan out what courses we are going to create and when we are going to create them. A […]

How to start your education services product roadmap

Value proposition design is a necessary starting point for building your education services offerings and marketing plans. Once you have completed your value proposition canvases, […]

Product management thinking in education services

“One topic, one course” thinking is holding back education services. Well, not all teams. Leading education services teams use product management thinking in an effort […]

The first step in your education services marketing plan

The job of an education services team at an enterprise software company is to develop and deliver education programs to help customers learn how to […]

Marketing Never Ends – How Does Product Education Help?

EDITOR’S NOTE: Because extended enterprise learning involves multiple disciplines, we sometimes ask other experts to share their insights with our readers. Today we feature excellent customer […]

Here Are The KPIs Linking Training to Customer Success

MRR. Churn. CPA. ARC. LTV. If you're in the SaaS business, you're familiar with these terms.* Do a quick search for "customer success KPIs" and […]

Customer education technology adoption trends for 2016

This month, the ServiceRocket Software Training Blog is focusing on the learning technology ecosystem. It is fitting that on Friday, I read through the 2016 Technology […]

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