Measuring Customer Training to Increase Engagement and Reduce Churn

Barry Kelly, co-founder and CEO of Thought Industries, and Pat Durante, President of CEdMA and Senior Director of Technical Enablement at Talend, sat down for […]

6 Essential Elements for Engaging Your Customers

The first step of successful customer education is to create deep engagement with customers. Without that, most of the hard work of developing and delivering […]

How to Humanize Your eLearning Course

For a lot of reasons, eLearning is an amazing way to train people. It helps you deliver a consistent message to your trainees. It’s almost […]

WHAT?!? Who Said Compliance Training Can Be Fun?

If you asked 100 employees what the worst type of training is, what do you think they would say? Answer: required training. *ba-dum-tss* Seriously though, […]

5 Tools to Improve Online Learner Engagement

Improving online learner engagement is a proven strategy to differentiate yourself in a crowded and competitive marketplace. Learner engagement is one of the most powerful […]

How to Make People Love Your eLearning

As an ID, you create courses that people need to take. The problem is, even though the knowledge is good for them, we know they […]

How to Build a Killer Customer Onboarding Program with Donna Weber

When it comes to onboarding a new customer, are you using hope as a strategy?

How Learner Dashboards Can Boost Engagement

A "dashboard" is an interface   which  displays different metrics and key performance indicators to users. In online learning, a learner dashboard helps learners track […]

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